Terms and conditions

Scope of application:

The following terms and conditions apply to all orders placed through our online store. Our online store is aimed exclusively at end consumers.

A consumer is any natural person who enters into a legal transaction for purposes that cannot be predominantly attributed to either their commercial activity or their independent professional activity. An entrepreneur is a natural or legal person or a company with legal capacity that, when entering into a legal transaction, acts in the exercise of its independent commercial or professional activity.

Sale:

All offers will always exclude items that are already on sale. Offer codes must be applied at checkout to be valid and cannot be applied after a purchase has been made. If an offer code is automatic, the order must be placed while the code is active on the site and cannot be applied to an order placed after the code expires. Discounts cannot be applied to previous orders. Offers cannot be combined. Rouse Doree reserves the right to cancel or modify any offer without prior notice.

Product Availability:

At Rouse Doree we strive to be constantly bringing in new, fresh, and unique styles on a biweekly basis to provide our customers with new arrivals daily. Due to the high demand of our products, our items sell out very quickly. On occasion, certain items displayed on on our site may no longer be in stock. Once an item is sold out, the item will still display for sometime as we give the option to our customers to provide their email to be notified when and if that item is restocked. However, display of an particular item or size online is not a guarantee that the item is available. In the event that a customer purchases an item which is no longer in stock, we will refund you for the entirety of that item plus any applicable shipping charges. Should you have any questions concerning the availability of a particular item, please contact our customer service department for assistance.

Display:

We strive to display our products in our photographs as accurately as possible. Customers can also contact us for more information about products before purchasing. However, due to various factors, such as the size and capabilities of your computer monitor, what you see on your screen may be affected. Therefore, we are not responsible for the display of any color, texture or detail of your merchandise on your computer or phone screen. However, if you are not satisfied with your purchase, you can return it for a refund. For more information about our refund policy, please visit returns policy.

Shipping conditions:

The prices of the products indicated may involve additional shipping costs. More details on possible shipping costs can be found in the shipping policy.

We only ship by mail. Unfortunately it is not possible to collect the goods yourself.

Payments:

In our store you can generally use the following payment methods:

Debit and Credit Card:

When placing your order, you provide your credit or debit card details. Once you have been verified as the legitimate cardholder, the payment transaction will be completed automatically and the amount will be charged to your card.

Google Pay:

In order to pay the invoice amount via Google Pay, you must be registered with the Google service provider, have activated the Google Pay function, identify yourself with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. You will receive more information during the ordering process.

Apple Pay:

To pay the invoice amount through Apple Pay, you must use the “Safari” browser, be registered with the Apple service provider, have activated the Apple Pay function, authenticate with your access data and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. You will receive more information during the ordering process.

More information about our payment policies can be found at:  https://rousedoree.com/pages/payment-policy

Domain reservations:

The goods remain our property until full payment has been made.